Question 1

What platforms does UnlockLab run on?

Accepted Answer

UnlockLab ships as a desktop application for Windows, with macOS and Linux builds on the roadmap. Device communication runs locally over USB.

Question 2

How does licensing work?

Accepted Answer

Each Professional license activates on one machine at a time. You can deactivate and transfer to a new machine at any point from your account dashboard, and licenses include a short offline grace period.

Question 3

Does UnlockLab modify the device automatically?

Accepted Answer

No. Diagnostic and analysis views are read-only by design. Any action that writes to a device is a separate, explicit step.

Question 4

Is device or diagnostic data sent anywhere?

Accepted Answer

Diagnostic sessions run locally. Reports are stored on your machine unless you explicitly choose to export or sync them.

Question 5

Can I use UnlockLab across a repair team?

Accepted Answer

Yes — Enterprise plans include multiple seats, shared reporting, and role-based access. Contact sales to set up a team.

Feature	Free	Professional	Enterprise
Active device profiles	1	Unlimited	Unlimited
Chipset & mode detection
Partition & firmware analysis	Basic	Full	Full
ADB / Fastboot console
Research mode
Exportable reports
Team seats & roles
SSO
Support	Community	Priority	Dedicated + SLA

Plans for individuals and teams

Free

Professional

Enterprise

Common questions